SGDSB Wireless Troubleshoot

Troubleshooting steps to follow when having difficulties connecting to wireless:

• Turn your wireless off for 10 seconds and back on. Reconnect if necessary

• Check connection on wireless access point through another Wireless Network (Public)

• Check if another device can connect to the Wireless Network

• Try connecting device right close to access point

• If your device keeps getting disconnected ensure only one of your devices is connected to SGDSBStaff at one time

• Try another access point around building

• Remove and re-add Network settings

• Restart device

• Adding the School Board certificate may be needed and is available Here

• Check for updates for your operating system or wireless driver.

• If the device is not a tested device, it may not be compatible with our system, or additional configuration or support may be needed